Guarantee Service Availability and SLA Compliance

Service Desk

Internal facing or customer-facing Service Desk with multi-tenancy support

Automated Incident management with integration to Monitoring tools

Roll out Change transitions using standardize Change processes

Maintain track of all CIs and Relationships between those CI using Assets CMDB

Design Workflows inside your ITSM tool for Process Automation

Ensure compliance to Service SLA and guarantee service availability to customers

Complete Enterprise

Grade IT Service

Management

Asset Management,

Help Desk and

ITSM Software