GLPi Features

 

IT Infrastructure Inventory Management 

  • Using GLPi, you can maintain a complete inventory of computers, hardware, network devices, printers, software, and consumables.
  • You can maintain a history of all the modifications done on the asset along with expiration dates and obsolescence dates.
  • GLPi can be integrated with auto-discovery tools such as OCS or FusionInventory. 

                                           

  • GLPi is compliant with ITIL framework for Request tracking, Change Management, Incident Management, and SLA management.
  • GLPi can be used along with other ITIL v3 compliant tools.

 ITIL v3 Compliance 

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Reservations and Allocations

  • IT Support technicians can reserve IT Assets for end-users for specific time periods.
  • A calendar based reservation module makes it easy for end-users to request IT assets to be loaned or allocated to them with differing priorities.

  

  • GLPi provides ready to use canned reports and statistics around inventory usage.
  • Reports can be generated by asset type, contract type, or other commercial details.

 Reports, Statistics, and Knowledgebase

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Enterprise-Class Feature Set

  • GLPi is an enterprise-class asset management software that supports high-end features such as LDAP integration, multi-user access, search feature, multi-language support, and other related features.
  • GLPi also provides APIs to integrate with other tools as needed.

 


Altnix Advantage

 

GLPi Network Official Partner

Altnix is an official Silver partner for GLPi Network from Teclib. Our company can help procure subscriptions for GLPi Network Editions.

GLPi Network Business Analysis

Our team provides complete business analysis services for GLPi Network

  • Requirements gathering for your project requirements on GLPi Network
  • Interview with key stakeholders
  • Preparation of business requirements document (BRD)
  • BRD sign off for further architecture design
  • High-Level project timelines and cost estimates

GLPi Network Solution Architecture Design

Based on the business analysis conducted earlier, our consultants will design a solution architecture around GLPi Network :

  • High-Level Solution design using GLPi Network
  • Identify other open source products for completing your business needs (example: OCS Inventory, Chat Server, SMS service, project management tool, Reporting Engine)
  • Identify areas of integration between GLPi Network and third-party tools such as Microsoft SCCM, Sharepoint, Chat Server, ERP tools, HR and CRM tools
  • Provide sizing and configuration details for server and related hardware

GLPi Network Implementation Services

Altnix provides implementation and customization services for GLPi Network Asset Management:

  • Out of the box implementation
  • Installation and setup of basic GLPi Network
  • Template design and custom fields
  • Customization of workflows and screens in GLPi Network
  • Custom branding and logo on relevant screens in GLPi Network
  • Plugins and open source community add-ons
  • Complete Module development

GLPi Network Migration Services

For customers already using GLPi Network Altnix provides migration services that cover the following:

  • Minor patches on GLPi Network
  • Major upgrades on moving GLPi Network from an old version to a new version
  • Moving GLPi Network hardware infrastructure from on-premise to cloud
  • Moving GLPi Network hardware from one cloud to another cloud

GLPi Network in the Cloud

GLPi Network can be installed in public clouds such as Amazon AWS, Microsoft Azure, and Google Cloud. Altnix can provide a complete setup of GLPi Network on these cloud platforms. Additionally, Altnix can help customers provision GLPi Network on private clouds on any data center in the world.

24x7 GLPi Network Support Services

Altnix provides 24x7 support services to cater to different time zones across the world. With 24x7 support, customers get predictable response times and resolution times as per pre-defined service level agreements.

  • Business Hours Support
  • 24x7 Support Services
  • Response times as short as 30 minutes based on your SLA levels
  • Resolution times based on your SLA levels

Annual Maintenance Contracts

Altnix offers the choice of annual maintenance contracts to customers who are eager to customers who need professional support services.

  • On-call maintenance contracts
  • Shared maintenance contracts with pre-defined hours of support
  • A dedicated support team for large enterprise requirements

Case Studies

 

Knute Weicke

Security Head, IT

Fellowes Inc, USA

 

 

Altnix was an instrumental partner in two phases of our Security ISO needs. The first being a comprehensive developed Service/Ticketing system for our global offices. The second being that of an Asset Management tool that ties all assets into our Ticketing systems to close a gap that we had in that category. They are strong partners in working towards a viable solution for our needs

 

 

The Altnix team was very easy to work with and resolved our needs in a timely manner.  Working with Altnix, allowed us to focus on our core business while they handled the technical components to help streamline our business tools.  We have found a strategic partner in Altnix

 

 

Johnnie Rucker

General Manager

Encore Global Solutions, USA

 


 

White Papers

 Coming Soon.