Tutorials, Demos, and Videos
You can find Videos and Tutorials for our Solutions and Services on this page.
Process Workflows with Approval in ((OTRS)) Community Edition
Tutorial on how you can use the Process management feature in ((OTRS)) Community Edition to design a workflow with Approvals
GLPI Asset Management Overview - Part 1
A short overview of features and capabilities in GLPI Asset Management and ITSM Software.
Monitoring Network Function Virtualization Infrastructure (NFVI) using Zenoss
Demo on monitoring NFVI built on RHOSP with the Zenoss tool.
ChatOps Integration using StackStorm, Nagios and Slack
Short demo on automating ChatOps using SlackStorm tool and integration with Nagios Monitoring tool and Slack channel.
Incident Management using Nagios and OTRS Integration
Automatic integration between Nagios and OTRS simplifies incident management and ITSM.
Workflow and Business Process Management in OTRS
How to manage your business processes and workflow using OTRS 4 software.
Using CMDB and Asset Management in OTRS
A brief intro to using CMDB and Asset Management in OTRS. Use existing CI Class or create your own CI Classes and manage assets.
Multi-Tenancy in OTRS - Handling Multiple Customers
OTRS supports handling multiple customers within a single OTRS instance. This demo shows a simple example.