Migration from JIRA Service Management (JSM) to Open Source GLPi ITSM
Jira Service Management is costly. We migrate JSM to GLPi ITSM efficiently while preserving data and workflows.
Altnix Expertise on JIRA Service Management (JSM) to GLPi Migration
Our team has deployed multiple projects migrating from JIRA JSM to GLPi ITSM.
Assessment of Current Usage on JIRA JSM and Compatibility with GLPi ITSM Software
Help Desk, Service Request, Change Management and Incident Management Module wise evaluation of features and gaps between JIRA JSM and GLPi
Comparison of CMDB, Asset Management, ITAM and ITOM Use Cases between JIRA JSM and GLPi
Wofklows Design and Equivalence between JIRA JSM and GLPi Software
Business Logic Design on Various Screens between JIRA JSM and GLPi Software
Integration between Various Ecosystem software such as Monitoring, Reporting, Automation Tools used by end client on JIRA JSM already
Design Deploy and Build for Entire GLPi Software as part of Migration
Code Customization on GLPi to take care of specific client needs such as custom fields, auto-calculation of fields, automatic actions and approvals
Service Request Module Catalog Design in GLPi to match JIRA JSM catalog
Engagement Model
01
Consulting and Business Analysis Phase to Plan the Entire Migration
02
Technology Roadmap and Phase-Wise Approach to Migration
03
Implementation of Phases and Course Correction as needed
04
Integration with Existing IT Infrastructure
05
Training and Knowledge Transfer for Teams
06
Ongoing Monitoring & Optimization Support
