Employee On-Boarding: Insurance
Introduction
The On-Boarding experience of a new Employee is an important factor in the satisfaction and efficiency of any employee joining your company. With automation, we are able to reduce unnecessary process delays for tasks involved in new employee on-boarding.
Industry
Finance / Insurance
Products
Automation
OTRS
Customer Highlights
- Country Wide Insurance Company
- 10,000 employees across HQ and Branches
- Efficiency around New Employee On-Boarding
- Integrate with HR, BackOffice, and IT Software
- Process Automation for Reducing Lead Times
- Increase End User Satisfaction and Service Quality
Solution Highlights
- On-Premise Deployment
- Process Automation with OTRS
- Workflow Design in OTRS
- Integration with HR, Back Office, and IT Software
- Reduce Lead time from 2 weeks to 3 days
- Increased customer satisfaction for new employee hires
- Dashboard for process summary
- Insight into delays and bottlenecks
- Performance Reports and Compliance
