Tutorials, Demos and Videos
You can find Videos and Tutorials for our Solutions and Services on this page.
GLPI Asset Management Overview - Part 1
Short overview of features and capabilities in GLPI Asset Management and ITSM Software.
Incident Management using Nagios and OTRS Integration
Automatic integration between Nagios and OTRS simplifies incident management and ITSM.
Workflow and Business Process Management in OTRS 4
How to manage your business processes and workflow using OTRS 4 software.
Using CMDB and Asset Management in OTRS
Brief intro to using CMDB and Asset Management in OTRS. Use existing CI Class or create your own CI Classes and manage assets.
Multi-Tenancy in OTRS - Handling Multiple Customers
OTRS supports handling multiple customers within a single OTRS instance. This demo shows a simple example.
Uploading Articles and Content in Alfresco DMS
How to upload content including PDF, text, images and videos to Alfresco document management system.
Part 1: Introduction to Travel CRM
Part 1: Brief introduction to the features in the Travel CRM that consists of Sales management, project management, Help Desk, Marketing Campaign and Human Resource management.
Part 2: Lead Management in Travel CRM
Part 2 of the tutorial on how to create leads and manage them in Travel CRM tool.
Part 3 - Inquiries in Travel CRM
Part 3 on how to handle inquiries in Travel CRM
Part 4 - Handling Bookings in Travel CRM
Part 4 -How to handle bookings in Travel CRM