Tutorials, Demos and Videos

You can find Videos and Tutorials for our Solutions and Services on this page.

GLPI Asset Management Overview - Part 1

Short overview of features and capabilities in GLPI Asset Management and ITSM Software.

 

 

Incident Management using Nagios and OTRS Integration

Automatic integration between Nagios and OTRS simplifies incident management and ITSM.

Workflow and Business Process Management in OTRS 4

How to manage your business processes and workflow using OTRS 4 software.

Using CMDB and Asset Management in OTRS

Brief intro to using CMDB and Asset Management in OTRS. Use existing CI Class or create your own CI Classes and manage assets.

 

Multi-Tenancy in OTRS - Handling Multiple Customers

OTRS supports handling multiple customers within a single OTRS instance. This demo shows a simple example.

 

Uploading Articles and Content in Alfresco DMS

How to upload content including PDF, text, images and videos to Alfresco document management system.

 

Part 1: Introduction to Travel CRM

Part 1: Brief introduction to the features in the Travel CRM that consists of Sales management, project management, Help Desk, Marketing Campaign and Human Resource management.

 

Part 2: Lead Management in Travel CRM

Part 2 of the tutorial on how to create leads and manage them in Travel CRM tool.

 

Part 3 - Inquiries in Travel CRM

Part 3 on how to handle inquiries in Travel CRM

 

Part 4 - Handling Bookings in Travel CRM

Part 4 -How to handle bookings in Travel CRM

 

 

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